Home » Les Roches Third Innovation Summit highlights on The Impact of New Technologies on Traditional Hospitality

Les Roches Third Innovation Summit highlights on The Impact of New Technologies on Traditional Hospitality

by admin

crans-montana, switzerland – The Spark Innovation Sphere Summit last week brought together nearly 100 hospitality and technology professionals at the Les Roches Global Hospitality Education campus in the Swiss Alps to discuss “The Impact of New Technologies on Traditional Hospitality.”

Travel and hospitality will always be people in nature, but the industry is looking for innovation. At this event, speakers from the hospitality and technology industry will share insights and discuss how technologies such as AI, robotics, VR, holograms and Web3 are transforming the hospitality industry, specifically how to improve customer experience and revenue. I was.

for Pablo Garcia, Spark Director at Les Roches Crans-Montana, Key highlights of the summit include:

  • Technology is here, there is no turning back. We need to be educated about it, embrace it, and lead. This is a culture that needs to be fostered among hospitality students.
  • Innovation isn’t just about technology, it’s about making life easier for employees and customers.
  • Innovation and sustainability go hand in hand. Innovation and innovators are needed to create solutions that support sustainable development.
  • Technology will not replace humans. increase added value.
  • Innovation is not just technology. It is an innate process in humans.
  • Covid 19 has changed our society. We now live in a new normal with hybrid realities and possibilities. The ever-changing business environment is part of this reality. All businesses, regardless of industry, need to rethink how they deliver the best customer experience.

Susana Garrido, Director of Spark Marbella Recommendation: “In an open innovation and co-creation approach, hospitality players design solutions that ignite change, choose only innovative approaches that are of value to all stakeholders, and avoid technology just for the sake of it. To do so, we must learn to attract and retain talent.

Carlos Díez de La Lastra, CEO of Les Roches asked for: “Collaboration between industry, educational institutions, public institutions, the private sector and start-ups is key to building a strong ecosystem that adds value to businesses, employees and customers alike.”

Les Roches used Spark to create a global innovation platform that supports hospitality inventions, including pre-incubation and incubation solutions for entrepreneurs delivering innovative ideas to the hospitality and tourism sector .

Spark empowers learners, alumni, and corporate allies to design and implement new hospitality solutions in living labs on campus.

About Les Roches

Les Roches is a Swiss institution focused on creating the innovative and entrepreneurial spirit of tomorrow. Founded in 1954, Les Roches offers bachelor and postgraduate degrees in hospitality and tourism management following the Swiss educational model. It has campuses in Switzerland and Spain. A student body of over 100 different nationalities, the institution offers students a unique culturally diverse experience. As of 2021, Les Roches has an academic partnership with the Indian School of Hospitality (ISH) and has a partner his campus in Gurugram (Delhi NCR).

Les Roches is ranked among the top five higher education institutions in the world for Hospitality and Leisure Management and Employer Reputation (QS World University Rankings by Subject, 2022). Part of Sommet Education, a world leader in hospitality education, Les Roches is accredited by the New England Commission on Higher Education (NECHE).

For more information, see: Les Roches.

Anouk Weiss
Chief Communications Officer, Sommet Education
Les Roches

view source

You may also like

Leave a Comment