Federal agencies, for the most part, remain ill-equipped to adopt disruptive and new technologies to support their digital transformation. Deloitte “GovTech Trends 2023” Report. The Professional Services Network’s annual report spotlights the technology trends most likely to cause disruption in the next 18 to 24 months and assesses governments’ readiness to adopt them.
Deloitte rated federal readiness at the lowest level for some trends, but agencies did well for some key technologies. This is partly due to the unique challenges that government agencies face.
“Most of the government’s IT budget is spent on operations and maintenance,” said Scott Buchholz, CTO of Deloitte’s government and public services division. “This often results in Resources needed for improvement It actually saves costs and improves future budgets. Commercial IT organizations of similar size generally spend significantly less on operations and maintenance. ”
What tech trends are on the horizon and how can agencies prepare for them? The report outlines where and how improvements are needed.
Agencies are lagging behind in the immersive internet
Deloitte identifies “immersive virtual experiences” as a technology trend, virtual reality (VR), mixed reality and augmented reality are creating ways for people to connect with each other in the digital world. Deloitte has given the government his one point for its readiness to adopt such technology. (Scoring ranges from 1 to 5, with 1 being the lowest score.)
Agencies may not be in a position yet Adopting these technologies, but there is an opportunity to support constituents and employees. The report shows an example. Virtual office visits allow voters to meet with government officials more easily and may be helpful for those with disabilities and those with time and transportation constraints. VR can also provide immersive training to help government workers safely and effectively respond to high-pressure real-world situations.
expedition: How government initiatives are driving digital transformation.
Institutions must prepare for decentralization and modernization
For distributed architecture, Deloitte rated government readiness as 2. Ecosystem using blockchain It is a measure of a user’s trust in an organization that creates a secure digital environment.
As blockchain adoption grows, there are opportunities for government agencies to use blockchain-powered solutions to enable, redesign, and automate processes with other organizations, Deloitte said. As regulators, government agencies can articulate policies and regulations and support national innovation.
Deloitte also scored the agency a 2 for mainframe modernization. This refers to modernizing existing legacy IT systems (such as mainframes) for today’s technology environment, rather than completely replacing core systems. Organizations are using mainframes to power their digital transformations and gain access to trusted capabilities. legacy system and capabilities of emerging technologies.
Deloitte encourages government agencies to consider using technologies and practices that enable incremental modernization and incremental service improvement, and to adopt new technologies. Mitigate migration risk.
The challenge in implementing such new technologies is finding the right balance between seizing new opportunities and staying secure.
“In an increasingly digital world, failures in government systems can have devastating effects. There is a growing need to do so,” says Buchholz. “Leaders must balance modernization needs, budget constraints, knowledge loss, constant cybersecurity threats, and the ever-present risk of technological disruption.”
learn about: How Federal Agencies Leverage the Cloud for Application Modernization.
Agencies are embracing some key trends
The public sector scored higher in several technology trends that Deloitte identified as highly relevant. The report’s relevance scale takes into account how influential it would be if a government adopted a trend. (Scoring ranges from 1 to 5, with 1 being the lowest score.)
Manage multi-cloud environments Deloitte says government agencies should use off-the-shelf tools to automate complexity management and manage the details of all cloud vendors.
The public sector received the highest possible score of 5 on the relevance scale, with a readiness score of 3, for propensity to rethink the technical workforce for greater flexibility.
According to the report, hiring for current needs is not a good long-term strategy. Instead, companies should adopt the mindset that flexibility is the most important ability and that technology talent can be curated, created, and nurtured. In addition to hiring top talent, Deloitte notes that agencies need to create a pipeline of “non-traditional talent” for the future.
