Home » Designers Furious Pantone Charging $15 for Colors in Adobe

Designers Furious Pantone Charging $15 for Colors in Adobe

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Unfolds a coloring book featuring multiple shares.

Pantone only lets designers use black if they don’t pay $15 a month.
Photo: Simone (shutter stock)

There’s nothing more maddening than an Adobe designer that you can’t see the color you thought you paid for.

Designers using Adobe’s Creative Suite tools such as Photoshop, Illustrator, and InDesign pay Pantone an additional $15 a month (or $90 a year) to use the company’s signature colors in Adobe’s apps. I am furious about the license change that I have to pay for.of last few weeksAdobe removed support for Pantone-owned colors, a recommended industry standard, from its apps, leaving countless designers who used Pantone colors in their files. full of black color I get the following message instead:

“This file contains a Pantone color that has been removed and replaced with black due to a change in Pantone’s licensing with Adobe. To resolve:[詳細]Please click on the. Verified authentic All liability rests with Adobe pantone feet.

Scott Belsky, Adobe’s chief product officer, tweeted, “Pantone actually requested a removal because they want to bill their customers directly.”

As if that weren’t enough, users who grudgingly accepted to pay Pantone didn’t even get a guaranteed fix. Designers were directed to download the Pantone Connect Plugin for Adobe— This is falsely listed as “Free” on the Adobe Exchange store, with information about the “Premium” subscription listed in the plugin description, but the plugin does not appear in the Adobe app, or found not to work.

Others who had access to the plugin described the user interface as clunky and even “unusable.” According to his Pantone Connect page on Adobe Exchange, the plugin was last updated in September 2019, which may explain glitches and his poor UI.

The user visited the plugin’s page to express their dissatisfaction. Many believe this is an act of greed by Pantone and Adobe, wanting to squeeze more out of users who have already paid for the app or bought Pantone’s official coloring books. pointed out.

“Disappointment is an understatement. We are buying your books, ink and now the digital library we rely on. ” wrote one user on October 22. how far are you going? Some designers can’t afford to buy an Adobe app subscription out-of-the-box. A lot of people are moving away from what you built, when will that stop??”

Another user was outraged and said he couldn’t understand why he suddenly had to pay for features that were previously free.

“Very glitchy and tired of paying extra for features that were included in the program or free online. Do better to serve your clients!” a user wrote on Oct. 19.

Users have also decided to bombard the plugin with 1-star reviews. At the time of publication, 311 out of 386 ratings on Pantone Connect gave him 1 star, giving him an average score of 1.5 stars for the plugin.

In particular, if Adobe and Pantone had communicated their changes well, anger could have been contained.Adobe first announced We removed the Pantone color library from the app in December 2021 and said there would be no more colors by March 2022, but that didn’t happen. It was then said that Pantone’s colors would be phased out by August 2022, but this has also not materialized.

It’s no surprise that customers stopped believing that Adobe and Pantone would actually carry out their plans and cause a lot of people trouble.

Ashley Still, Adobe’s senior vice president of digital media marketing, strategy, and global partnerships, shared with Gizmodo in an email Wednesday that the company “decided to change its business model for Pantone” in June. said he did.

“To access the full set of Pantone Color Books, you must purchase a premium license from Pantone Connect and install the plugin using Adobe Exchange,” Still explains. “We are currently looking at ways to reduce the impact on our customers. In the meantime, you can also access up to 14 rich coloring books through your Creative Cloud subscription.”

Meanwhile, Pantone issued an emailed statement to Gizmodo, calling Adobe a “trusted partner” but blaming Adobe for the controversy. Pantone reiterated that it agreed to include a select set of Pantone Color Libraries in Adobe Creative Cloud, not all colors.

“Although we cannot determine the pricing, features, or user experience of our partners’ solutions, we work closely with them to create the best possible customer experience. You can leverage it to access a full color library system,” the company said. “In line with our mission and values, Pantone strives to be a useful resource for Adobe Creative Cloud users. We will continue to improve the add-in extension experience for .

Who’s Is it bad after all? Hard to say. But there’s no doubt we can all agree on what they’re fighting over. it’s money

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