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Secret your cable and internet provider doesn’t want you to know

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If you’re going on a long trip, spending time in a seasonal home, or otherwise leaving, there are smart ways to save money. Pause the cable and internet. Yes, you can do this and maintain many of the benefits of the service.

The reasons for canceling are as follows: it’s not Your best option

When going on a long trip, there is no reason to go home and pay for internet services. You might think that canceling and reactivating is the way to go. That’s a bad idea.

  • In most cases, there will be a cancellation fee.
  • Canceling the service is frustrating and time consuming. You may be flooded with questions about reasons to cancel and offers to keep you. And when you’re done, you’ll have to take the time to return the device to your provider.
  • In most cases, the activation fee will be charged Reactivate Sign up for the old or new service.
  • It will take some time to restart the service. You need to set up plans, payments and equipment.

The good news is that many ISPs and cable / satellite providers can suspend service. This is much more convenient.

Below we have gathered information about some of the largest providers in the country. If you don’t see yours, check the website or call.

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Comcast Xfinity

Xfinity Seasonal convenience plan You can put your TV, Internet, and voice services on hold while you are away. Holds your device, phone number, and Comcast.net email address. These can be accessed while pending.

Even if you upgrade to Seasonal Internet Access, you can still control your smart device at home while you’re on the go. There is no reconnection fee. Also, no service call is required when returning.

Xfinity will charge $ 8 per month to suspend TV, Internet, or voice services. If you want to maintain the internet, seasonal internet access is $ 29.95. The seasonal convenience plan can be valid for 3 to 9 months depending on the region.

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Charter spectrum

If you use the spectrum, Seasonal situation Option to put TV, internet and voice services on hold for a monthly fee. This can be done for 2-9 months.

Holds phone numbers, email addresses, voice mail, Spectrum receivers, and other TV, Internet, or voice equipment. You can continue to access your Spectrum.net account to pay invoices online and check your email, voicemail, and account status, but you will not have internet access during the season status. When you get home, your service will be resumed without a technician visit.

You will need to provide the forwarding address for billing purposes or register with AutoPay to sign up for Seasonal Status. Your account can be set to seasonal status once every 12 months.

Related: 10 best travel apps for planning your next adventure


Cox’s Seasonal program You can suspend service and keep all your equipment starting at $ 9.99 per month. There are no reconnection fees or technical visits like other options.

You can suspend service for a minimum of 30 days and a maximum of 9 months. You can plan up to two holds per year with a 30-day break between pauses.

AT & T

AT & T Vacation hold You can suspend Internet, phone, or U-verse TV services. Even if you put all three on hold, you still have access to your email ID to use AT & T’s Wi-Fi network when you’re away. You can keep your number and receive calls and access voice mail.

AT & T will charge $ 7 per month for each service you put on hold. Vacation Holds can be used twice a year for 2-9 months.

Important security warning

If you have a home security camera or other connected surveillance device at home, make sure you have access to them before you put your account on hold. Some plans have this option, but others do not. Contact your ISP to make sure your home is protected while you’re on the go.

Do you hit the road? Here are some smart steps to protect your home from intruders:

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