HANOI (Vietnam News/Asia News Network): Vietnam’s internet service provider is experiencing problems with four of the five undersea internet cables that connect Vietnam to the rest of the world, severely impacting performance and reliability. I made sure it was given.
Two lines are currently completely offline: the Asia America Gateway (AAG) and the Asia Pacific Gateway (APG). (IA) Line cable is having issues near the Singapore hub.
This is the first time such an incident occurred at the same time, and unfortunately it happened during the Chinese New Year holiday.
According to ISPs, many Internet users are complaining about slow and unreliable Internet connections these days.
Emphasizing that this is an unfortunate “force majeure”, a representative of the Vietnam Post and Telecommunications Group (VNPT) said that providers would not allow international Internet connections to consumers, including sharing data loads among the international lines that are still available. He said that he is actively developing measures to ensure that Optimize traffic for Facebook, TikTok, YouTube and various cables.
Thanks to these efforts, platforms such as Facebook, TikTok and YouTube can be accessed as usual, as well as financial, banking and insurance transactions.
A mobile data connection will also be guaranteed, according to VNPT officials.
However, it is emphasized that if four out of five submarine cables break, internet access will be compromised, especially during “peak hours” of data-intensive activities such as online gaming or watching movies. bottom.
Viettel, a military-operated provider, has similarly devised a rerouting plan to regulate traffic on the remaining maritime and land cables and purchase additional emergency capacity to ensure the best quality of service for its customers. .
The country’s leading service providers are actively working with submarine cable systems and ship operators to identify the cause of the problem, the location of the incident and the repair plan in the shortest possible time.
Other smaller providers such as CMC and NetNam have also made moves to mitigate the impact of the incident, including pushing more traffic onto land cables via China and Cambodia.
